Jones Onslow is an electric cooperative which supplies electricity to the state of North Carolina. It services around 70,000 customers through its 2000 miles of service line, making it one of the fastest growing cooperatives in the United Stat
Jones Onslow Electric Bill Pay Options
The different payment methods offered by Jones Onslow to its customers include –
Online Bill Pay: The online bill payment solution is a simple, fast and accurate service through which you can pay your monthly electric bills using your e-check, VISA or MasterCard. To use this service, you will need to register for an online account. And then you can pay your bill through the account anytime you want by simply logging in.
You will also be able to view your billing history and your electric usage for he past 12 months. To register an account, visit – https://billing.joemc.com/joemc/register.jsp
Bank Draft: This option is the simplest payment method you can use. Once you arrange for your bill amount to be withdrawn from your bank account each month, you will never have to think about making time for paying your bills anymore. This is a very convenient option for those looking for a hassle free payment method. Plus, the system also ensure that you are never late on your payments.
By Phone: You can also pay using your phone by calling 1-800-682-1515 and using credit card as the payment method. This is a very useful option for those who do not want to pay through the internet but still want to enjoy the convenience of a fast and hassle free payment.
Budget Billing: If you use this option, your monthly bill amount will remain fairly the same for the period of 12 months. At the end of the billing cycle, if you have paid for more electricity than you have used, then the excess amount will be credited to you. However, if you have underpaid, then you will be liable for the due amount.
By Mail: Send in your checks at the following address –
Jones Onslow Electric,
259 Western Boulevard,
Jacksonville, NC 28546
In Person: You can also visit any of the company offices and pay your bills at the cashier counter or the drive-thru window. There is also a dropbox in the premises should you decide to pay on your way back from work.
If you are late in paying the bills, you will be charged a late payment fee at 1.5% of the due amount. There will also be a Field Collection expense of $25 should it happen. Your services can be shut down if your past dues build up. And then if you do clear off your dues and request for reconnection, you will have to shell out anywhere from $25 to $85 as reconnection fee. If you paid your bill by check, make sure than you have funds in your account. If the check bounces, you will be charged $25 as Returned Check fee.
For any further questions on billing, payments or other issues, you can contact the customer care service help line at 800-682-1515