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Knoxville Utilities Board Bill Payment Methods

Knoxville Utilities Board logoKUB has discovered that their customer priorities are their number one concern they are always focused on how they can make their relations with their customers even better. They have dedicated themselves to show their customers that their lives are important too and they want them to receive the best of customer service they can give. They have came up with some great ways to make your bill payment options much easier that will help your decision become one you want to make and not one you dread. In this article you will discover all the great options that KUB has to offer you.

Kissimmee Utility Authority Bill Pay Options

With KUB you have several options to choose from. You can choose auto-pay, select pay, Bill Matrix, Payment Kiosks, payment centers and mail.

How can I use Auto Pay to make my payments?

With this free service from KUB you can have your bank account drafted each month when your bill is due. You will continue to receive a billing statement in the mail, but you will notice that your statement say amount to be drafted.

Kissimmee Utility Authority Bill Pay

If you want to sign up for autopay you must first register for an online account or fill out the form on the back of your billing statement. You will need to include a voided check or deposit slip when signing up. If you want to create and account and sign up for auto pay you can do it here: kub.org.

Kissimmee Utility Authority Bill Pay register

What is Billmatrix?

WIth KUB’s billmatrix you can make a payment online with a credit or debit card. You can even use paypal to make payments through bill matrix. These payments can be made over the phone or online. There is a $3.50 processing fee for using Bill matrix. You can make a payment over the phone using Billmatrix by calling 1-800-405-7951, using KUB automated phone service by calling 1-865-524-2911. To pay online you must register for an account or login to your existing one here: kub.org/MyAccount.

How can I use the Kiosk System?

You will find that KUB has several Kiosk available for you to make payments throughout the Knoxville area. There is a service fee of $1.95 per transaction. If you pay more than your bill, you will receive a credit toward your balance. These kiosks are available to you twenty four hours a day in many locations, and your payment is credited to your account almost immediately. If you want to find a Kiosk near you, visit this page: kub.org/BillPayment.

Kissimmee Utility Authority Bill Pay onetime

Where are the payment locations where i can make a payment in person?

There are two locations where you can make your payments in person. One is Asheville Highway payment center. This is located in the Houston shopping center at:

4218 Asheville Hwy,
Knoxville Tennessee

Operating hours are Monday through Friday from 8:30 to 5. The other location is at Western Avenue Payment Center at 4428 Western Avenue, Knoxville, Tennessee. Operating hours are Monday through Friday from 8:30 am to 5 p.m

Where can I mail my payments to?

You can always mail your check or money order payment to

Post Office Box 59017
Knoxville, Tennessee 37950-9017

How can I contact KUB?

If you need to contact customer service you can reach them by calling 1-865-524-2911

You can also contact them through the online form here: kub.org/ContactCustomerService

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