Kissimmee Utility Authority (KUA) is tasked with the operation and management of the municipal electric system in the city of Kissimmee, Florida. KUA is the 6th largest utility in the state of Florida, provides its services to around 58,000 customers in the region.
Kissimmee Utility Authority Bill Pay Options
In case you have moved to the city of Kissimmee and applied for KUA’s service, then you may want to know the various bill payment options you have. Kissimmee Utility Authority offers the following ways by which you can pay your bill:
Online: Pay your electricity bill online with the e-bill facility provided by Kissimmee utility Authority. You can either make a one time payment or opt to open an online account and then pay your bill.
Accepted forms of payment include e-checks and credit cards including VISA, MasterCard and Discover. If you are somebody who is always hard pressed for time, then this is your best payment option since you can pay your bill at anytime you want. To register for an online account, visit – kua.com/ebill
By Phone: If you want to pay by phone, just call the customer service center at 877-582-7700 and use your credit card or checking account to process your payments. A very convenient option for those who are not too great at using their computers.
By Mail: You can also make your payments by Mail. Send in your checks to –
Kissimmee Utility Authority,
1701 W.Carroll St,
Kissimmee, Florida 34741
If you don’t like paying your bills through the internet or phone, you can use this option.
In Person: You can also pay your bill in person at the company office anytime between 07:00AM to 06:00 PM. If in case you want to pay after 06:00 PM, do not worry, you can use the 24 hour dropbox located in the building.
Amscot Locations: If you happen to live or work near an Amscot Financial branch, you are in luck since you can just walk in and pay your bill without any charge. This is useful if you wish to pay in person but do not want to go to the company office.
If you fail to pay your bill long after due date, your connection may be cut off. After which you will be required to pay a reconnection fee in addition to the past dues if you want the service restarted. If you paid your bill through check, ensure that your bank account has the cash. If the check bounces, then you will be charged a Returned payment fee of $25 or more. If you are going through a very tough rime financially, then you can apply for energy assistance to pay your bills. Programs like the Good Neighbor Energy Fund and the federally backed LIHEAP are designed to assist low income households in paying their energy bills
If you have any further questions regarding billing, payments or other matter, you can call the toll free customer service number at 877-582-7700